Customer Support
Help with Frith Remodel Assistant accounts, projects, and subscriptions.
Contact support
Email: [email protected]
Please include your account email, the product or plan, what happened, and any non-sensitive error message. Never email passwords, payment card numbers, or secret access keys.
Support requests are handled by email. Response times are not guaranteed.Billing, cancellations and refunds
For a billing question, duplicate charge, refund request, or subscription cancellation, email support with the account email and the last four digits of a transaction identifier if available. Do not send full card details.
We will review requests against the checkout terms and applicable law. Sending a request does not itself confirm cancellation; wait for written confirmation. You can also review your payment receipt for Square-supported subscription management options.
Account access and privacy
For sign-in problems, account deletion, or requests concerning personal data, contact support using your registered email address. We may need to verify account ownership before acting.
See our Privacy Policy and Terms of Service.
Software issues
Tell us which tool you used, what you expected, what happened, and the approximate date and time. Screenshots are optional; remove personal information before sharing.
Construction planning outputs are informational estimates and do not replace licensed professional evaluation or on-site inspection.